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Aurora Courses
ERP Fundamentals
Duration - 1 Day
Course Summary
Manufacturing excellence is built on solid foundations. This workshop ensures that the basics are right.

 This is ideal for planners, schedulers, material controllers, stores managers, purchasing staff and anyone who should understand how the materials planning system works.

Course Objectives
Objectives are:

General ERP overview.

Why the company is going ERP.

The benefits expected.

How everyone will benefit.

The need for teams and cooperation.

Who should attend
Planners, Schedulers, Material Controllers, Stores Managers, Purchasing Staff and anyone who should understand how the Materials Planning System works, should attend.
Stock Accuracy
Duration - 1 Day
Course Summary
The use of accurate data is fundamental to the success of any P&IC system. However the introduction of ERP has brought this need sharply into focus.

This one-day course is designed to enable you to evaluate your current position and to develop a strategy for achieving and maintaining the high level of data accuracy needed for a successful ERP system.

Course Objectives
Inventory defined; its role and function .

How to classify inventory

How to use ABC Analysis Techniques. MRP, ERP, JIT overview.

How to get and maintain stockroom accuracy.

The issue of "Cycle counting".

Work-in-process accuracy.

The role of the Bill of Material.

Procedures and policies.

Responsibilities for accuracy.

Who should attend
This course should be attended by material handlers, stores personnel, material planners and anyone who has an input into the inventory records
Lean- Fundamentals.
Duration - 1 Day
Course Summary

This course introduces the concepts of Lean & The Elimination of Waste

Course Objectives

To ensure that course participants have a thorough understanding of the concepts of Lean Thinking .

To create an understanding of the elimination of waste within business.

Who should attend

Anyone who should understand how Lean work,and how to make a difference in their company should attend.
Supply Chain Management
Duration - 1 Day
Course Summary
This course is an introduction to the elements of Supply Chain Management. It explains the concepts of supply chain and it will help to combat the fear of change.
Course Objectives
This course is an introduction to the elements of Supply Chain Management.

It explains the concepts of supply chain and it will help to combat the fear of change.

Who should attend
Planners, Schedulers, Material Controllers, Stores Managers, Purchasing Staff and anyone who should understand how the Materials Planning System works, should attend.
Business Master Class
Duration -  4 Day
Course Summary .

To be successful in the implementation of ERP or Supply Chain Management, Senior Management and other key personnel must possess in-depth understanding of the vital underlying principles and concepts. During implementation it is inevitable that traditional practices are questioned and established values are challenged. It is essential that change is managed sensitively so that enthusiasm and confidence are fostered.

Fundamentally, ERP/Supply Chain Management is a People System - people being the greatest resource. It is the unity of purpose and commitment of the entire work force that will make ERP/Supply Chain Management work.

Course Objectives

To ensure a full understanding of

"Stock Control Systems,

 ERP. MRP 11. Material Planning. Bills of Material and Recipes.

Inventory Records Accuracy.

Demand Management.

Senior Management's Role in Planning.

Master Production Scheduling.

Capacity Planning and Shop Floor Control.

Just-in-Time & Lean,

Purchasing.

The Implementation Project.

Measures of Success.

Supply Chain Management.

Lean Manufacturing.

Continual Improvement Process."

Who should attend
All those involved in the implementation and operation of ERP or Supply Chain Management. Therefore all managers and key personnel from production planning and control, data processing, purchasing, sales and marketing, engineering, manufacturing and material control should attend.
Building Effective Teams
Duration - 1 Day
Course Summary
This course is all about improving you company's performance through teams.
Course Objectives
The day is highly interactive. From the outset the participants are broken up into teams which will also enable participants to observe at first hand the four universally accepted stages of team developments. Other objectives of this day include, Tools for effective teams, Necessary team roles, The importance of teams during change.
Who should attend
Anybody working in a team based environment.
Becoming an Effective Leader.
Duration - 1 Day
Course Summary
This course is all about improving you company's performance through better people management. The successful Leader recognises the importance of a focused team spirit within their workforce. It can be an organisation's most powerful tool for increased productivity.
Course Objectives
This highly interactive course is run over one day and has a good mix of structured class room discussions and short group based exercises. The course learning objectives are. The meaning of leadership. Different types of leadership. The empowerments staircase. Development of vision and objectives. Theories of motivation.
Who should attend
Team leaders, supervisors and middle management who are currently managing people but have had little or none people management training.
Advanced Leadership
Duration - 1 Day
Course Summary
Different situations require different leadership. This advanced course on leadership teaches you how to be a situational leader.
Course Objectives
The course blends theory, practise and case studies. It provides tools and techniques to handle a variety of complexities and conflicts.
Who should attend
Team leaders, supervisors and middle management who are currently managing people but have had little or none people management training.
Presentation Skills & Effective Listening
Duration - 1 Day
Course Summary
Presentation skills are very necessary in modern industry, it. They make a difference in day to day business. Nobody wants to sit through an uninteresting and non useful presentation. It is a waste of the company's time and money.
Course Objectives
Objectives of this course are how to present properly. It includes techniques on timing, slide content, voice projection, reading audience reaction and making the right points.
Who should attend
Trainers,presenters,team leaders, supervisors and middle management who give presentations to groups of people.
Creative Problem Solving Workshop
Duration - 1 Day
Course Summary
Problem solving is a necessary activity for all organisations yet there is seldom an methodology or process. This course provides this and more. As well as giving the tools and technique to effectively solve problems it challenges the traditional thinking. It trains you to look at problems differently; as often the way you look at a problem is the problem. This course will radically change your views.
Course Objectives
This busy one day course is highly interactive and blends together practical workshop exercises and classroom materials. The Key objectives of this powerful training day are;

 1) Provide participants with a problem solving model.

 2) How to tackle problems creatively.

 3) Give twelve golden rules for successful problem solving.

 4) Provide the necessary techniques to solve problems.

 5) Demonstrate a solution led process.

Who should attend
This course is intended for managers, supervisors, group leaders and for anybody involved in problem solving.
Managing Effective Meetings
Duration - 1 Day
Course Summary
Meetings are regular occurrences in today's; organisations . They can be very time consuming if ineffective can real hurt a businesses ability to perform.
Course Objectives
This half day course provides you with the tools and skills to run effective meeting. It also provides some very useful tip to deal with some of the typical meeting problems.
Who should attend
This course is intended for managers, supervisors, group leaders and for anybody who leads teams.
Making a difference in the knowledge organisation?
Duration - 0.5 Day
Course Summary
Today's industries are very different from 20 years ago with all roles now required to make a real difference on a regular basis. But this can be very challenging with diverse cultures and even language barriers as opposing factors.
Course Objectives
This course delivers the business fundamentals. It explains why learning is important. It show how to transform individual knowledge into real value for an organisation. It provides basic tool that a a diverse workforce can use to measure their progress as a knowledge worker.
Who should attend
Production workers, floor staff, and first line supervisors. Especially of value for non-nationals on your workforce.
Customer Care
Duration - 1 Day
Course Summary
This course is designed for all those, in any business, dealing with customers.
Course Objectives
It explains why customers stay loyal to one company and what can be done to increase the value of each customer. The theme of the course is ' The Customer Counts !.'
Who should attend
Anybody in a customer facing role. This is ideally suite to people in the hospitality trade.
Service Quality
Duration - 0.5 Day
Course Summary
"In today’s market, any company that wants to be successful needs to ensure a high and consistent level of service quality to their customers. This training shines a light on how we can compete in this race."
Course Objectives
"Contrary to other customer training programs, this program focuses on the ‘why’ instead of the ‘how’, providing the participants with a challenging insight in their contribution towards service quality. Many service quality theories have been incorporated in such a way that they provide accessible tools for service quality understanding and improvement for all staff involved in customer service.
Incorporated exercises ensure the transition from theory to practice, allowing a focus for each unique service provider; be it a bank, hospital, telecom provider, hotel, restaurant, or any other company that needs to deliver service quality. Training techniques incorporated are, interactive lectures, discussions, brainstorming sessions, and exercises. The training is modular in set up, allowing for the inclusion of corporate policy, case studies, or role plays. "
Who should attend
Anybody in a customer facing role. This is ideally suite to people in the hospitality trade.